Dolphin Pool Clean Turns On but Won’t Move: Reasons & Troubleshooting

Dolphin Pool Cleaners are one of the most popular and efficient pool cleaners available in the market. Over the years, their popularity has risen due to their cost-saving property and effectiveness in operation.

But despite their efficiency and popularity, users may sometimes face certain problems when they are using this machine. One of the biggest problems arises when the Dolphin Pool Cleaner turns on but won’t move.

In this article, we will apprise you on why this problem occurs and how you can solve the issue.

Troubleshooting Dolphin Pool Cleaner Problems

Dolphin pool cleaner turns on but won't move

There are a few specific problems that might come about once you have used your Dolphin Pool Cleaner for a while.

Here are some identified problems and their possible solutions:

The Dolphin Pool Cleaner is Not Moving

Sometimes the machine does not move, and you might be asking yourself, “Why is my pool cleaner not moving?”

The most common reason behind the immobility of the machine is that sometimes wires or cables get in the way of the wheels. The wires or cables can form a knot and this, in turn, prevents the machine from moving.

If there is no such knot formation, the problem might be something mechanical or internal. The internal motors or tracts might be damaged or misplaced.

You can try to fix the issue on your own when you need to clean dirt from your pool bottom, but if you are not successful, you can contact your manufacturer for guidance.

The Pool Cleaner Moves but Stops After a While

This is one of the most common and infuriating problems any user faces. The pool cleaner starts working but stops after a while.

This can be severely disruptive to any pool cleaning plans that you might have.

The first thing you have to do is check whether the issue is mechanical. The problem might be in the motor or pumps. The cords of the machine might be tangled around the body of the machine.

It is recommended that you buy a pool cleaner with a 360-degree swivel cord.

There are other reasons why you might be facing this problem: there might be a blockage in the drivetrain or the impeller. There might be debris stuck in these parts.

To solve this issue, check out the impeller, brushes, and all the tracts. You can try rotating the brushes by hand in case they have been misplaced inside.

Clean the debris that is stuck inside the machine as filtration is oftentimes forgotten by the user.

If you hear any form of “clicking” noise from inside the machine, it might be that there is a hidden obstruction.

In such cases, contact your local mechanic because there are issues that might be difficult to solve for someone who is not a professional. You might require replacement parts, too.

This video should help you out in this specific regard.

The Pool Cleaner is Not Touching All the Places

Sometimes the pool cleaner does not cover all the areas of the pool while cleaning. This might be due to a variety of reasons:

  • The pool cleaner’s cord is too short. In that case, you can get a new, longer cable to connect the cleaner to the power outlet. Or, you can get a new cleaner if the first solution is not cutting it for you.
  • Some pool cleaners do not have features that enable them to reach all areas of the pool. In that case, before purchasing, you should check the features of the cleaner.
    At times, certain features that enable the cleaner to reach all the areas of the pool might not be enabled. Check if those features are turned on.
  • Get rid of any obstruction that might get in the way of the cleaner. These obstructions might be preventing the cleaner from reaching all the areas of the pool.

The Pool Cleaner is Not Starting

Sometimes the pool cleaner might not turn on. Usually, when the cleaner does not turn on, it means that the power connection has not been connected properly or is not stable.

The pool cleaner is powered via an external outlet. Check to make sure that the machine is connected properly to the outlet.

Sometimes, if the pool cleaner is placed too far away from the outlet, the line might become shaky. This will lead to an inconsistent power supply, which in turn stops the machine from turning on.

Make sure that the power unit button has been turned on so that the power can flow to the machine from the source.

Dolphin Pool Cleaner: Is It Worth It?

As mentioned before, Dolphin Pool Cleaners have garnered quite a good reputation amongst users.

When in use, Dolphin robots maneuver around the pool without obstruction and clean the debris that is lying around.

Not only in cleaning debris, they are also very effective in cleaning the pool walls, floor, and the pool water supply line using their very advanced brushing mechanism.

Here are some other reasons why the DPC is very popular:

  • Energy Saving

If you are using a Dolphin Pool Cleaner, be assured that there will be a restriction on your monthly utility bills. The energy-saving nature of the machine is such that it helps to keep costs to a minimum.

  • Easy To Use

Dolphin Pool Cleaners are very easy to use. You can get hold of the operating mechanism in absolutely no time. Because they are easy to operate, many users prefer them, both current and potential users.

  • Performance

The water filtration system is very efficient and helps get rid of most of all the debris that dwells in the pool.

The machine is endowed with a technology known as the gyroscopic navigation system that helps it to clean debris even out of very tight spots.

Frequently Asked Questions (FAQs)

How do I reset my dolphin pool cleaner?

There is a reset button and you need to press that button down for about 3 to 5 seconds to reset it.

Is it OK to leave my dolphin pool cleaner in the pool?

For a short period of time, it’s okay when it’s not in use. But you should not leave it in the pool for an extended period of time.

How do I know when my dolphin pool cleaner is finished?

It will automatically shut down after 3 hours of operation. Run the pool cleaner at night and take it out in the morning.

Why is my dolphin pool cleaner not turning on?

There may be something wrong with the power supply, blue cable, or the cleaner itself. For further testing, call the Maytronics Customer Service and take it to the local dealer.

How long do dolphin pool cleaners last?

They can last as long as 5 to 7 years.


The Dolphin Pool cleaner is a very popular piece of machinery when it comes to cleaning pools. Sometimes the Dolphin Pool Cleaner turns on but won’t move.

But we hope after reading this article you will understand the reasons behind the issue and will be able to solve the issues or other problems that you face.

Do not be reluctant to take professional help when necessary.

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