Problems With Ice Maker In Samsung Refrigerator: Reasons And Solutions

Due to aesthetic design and the latest technology, Samsung is leading the refrigerator market. Most of their models have all the features you can dream of.

However, some people are faced with some common problems with ice makers in Samsung refrigerators. The ice maker may not work for several reasons and you should be aware of those issues.

So in this article, I will explain all of those issues with the refrigerator and share some troubleshooting tips.  

Various Samsung Refrigerator Ice Maker Problems

common problems with ice makers in Samsung refrigerators

Let’s check those problems first:

  • Not making ice at all.
  • Not making enough ice.
  • Making dirty ice.
  • Ice maker frosting up
  • and some other problems.

As you can see, the ice maker may not work properly and those problems may appear in several forms. But keep in mind that those ice maker issues are not brand-specific problems.

There are several worst refrigerator brands to avoid but Samsung is not one of them. And the ice maker issues are fairly common to every brand.

Let’s explains those issues will relevant reasons and solutions.

Ice Maker Is Not Working

When the ice maker of your Samsung refrigerator is not making any ice, the first thing you need to check is the set temperature of the freezer. It is most likely above 10℉. 

For any ice maker to be able to make ice for you, the freezer temperature should be within -18 to -15℃. Also, clear debris from the condenser coils and make sure the condenser fan is working properly.

Due to any defective water inlet valve, the ice maker may not work properly as well. It opens up to supply water to the ice maker and dispenser when functions properly. 

When the water inlet valve becomes defective or has insufficient pressure, it does not allow water supply to the ice maker. So, the ice maker can’t make any ice.

You can use a multimeter to ensure the inlet valve is getting sufficient power. Also, make sure the pressure of the valve is great too. The pressure should be at least 20 PSI. 

If the water pressure is great and the inlet valve is getting power but the ice maker is not making any ice, you need to replace the inlet valve.

It may not make any ice if the house water supply has low pressure. The water pressure of your house should be at least 20 PSI for the water inlet valve to work properly. 

So, it’s a good thing to check the water flow before you decide to replace any components.

Ice Maker Is NOT Making Enough Ice

Ice Maker Is NOT Making Enough Ice

This is another issue with the Samsung refrigerator where the ice maker is working only in a limited capacity. 

The ice maker is capable to make around 10 pounds of ice but the ice bucket can hold only 2 pounds. Once it reaches the 2 pounds’ threshold, the ice maker will stop making any ice.

Another reason why it won’t make enough ice is if you don’t dispense ice regularly, there will be a pile-up of ice underneath the ice maker. This is will prevent making ice as well.

To solve this problem, you need to shift the ice forward. And whenever you need extra ice, empty the ice into a plastic bag and put it in the freezer. 

Now, your bucket will be ready to load another batch of ice! Here are other things you should do to get enough ice:

  • Ensure Proper Level of The Refrigerator

Not just making enough ice, your refrigerator can’t handle a lot of other functionalities properly if it is not properly leveled.

You will keep noticing other problems as long as the refrigerator is not level. So, have a second look at that.

  • Keep the Door Closed

The ice maker stops functioning as long as the door is open. It takes some time to resume making ice when you close the door because of entering the warm air into the fridge.

In a nutshell, the ice maker works best only when the door is closed. So, when you need more ice, you need to improve the cooling performance of the fridge keeping it closed for a longer time.

Ice Maker Is Making Dirty Ice

Under normal circumstances and when your refrigerator is functioning correctly, the shape of the ice should be like an orange slice and the color of the ice should be cloudy white color.

But if you notice the ices are foggy and white, they are not dirty. 

That color is normal because some Samsung refrigerator uses rapid cooling technology and captures oxygen, nitrogen, and a small number of minerals inside the ice cube.

Even if this is not the case, if you live in an area with a hard water supply, you will see this foggy ice. But keep in mind that these are normal and not harmful at all.

Stuck Ice Bucket Problem

So, a block of ice or stuck ice bucket is another problem some people already faced and you may face the same as well. So, it’s a good thing to learn how you can solve the problem.

First of all, you can simply pull the bucket out to remove it unless you have a particular model of Samsung refrigerator where you may need to lift the bucket a little before you can pull it out. 

But if the ice bucket gets frozen, you can’t remove it easily. In that case, use your hairdryer to defrost it first. Do not use any force to remove the bucket!

If a block of ice forms in the ice bucket, it indicates something serious. Clear the ice away and look for a white wire hanging down from the ice maker. 

If you don’t see the white wire, you can continue to use the ice bucket. You should call the Samsung service center if such a block of ice occurs again. Call them too if you see the white wire. 

If removing the bucket seems difficult, refer to the manual. You should find a detailed guideline on this from the manual.

Now, I want you to watch this troubleshooting video. You will most likely find the solution you are looking for.

Frequently Asked Questions (FAQs)

Is there a recall on Samsung refrigerator ice makers?

No, there is no such recall right now. However, some forums and Facebook groups are calling for it.

Why isn’t my ice maker working on my Samsung fridge?

Several factors may contribute to this situation like low water pressure and faulty water filter may cause where the ice maker won’t make any ice.

How do I reset my Samsung refrigerator ice maker?

You should find the reset button on the front of the ice maker. Press and hold the reset button until you hear the torque sound of the ice tray motor. When you hear the sound, release the button.

How do I force my Samsung refrigerator to defrost?

You need to press the Fridge and Power Freeze buttons simultaneously for 8 minutes until the display turns blank. Then press any button you like until the “Fd” comes up.

How do you fix an ice maker that keeps freezing?

Start by unplugging the refrigerator and remove the ice maker. Check the tube and remove it. Now thaw the tube in the sink!

Final Thoughts

I tried to cover all the problems with ice maker in Samsung refrigerator in this article. I believe I did. But you may face a different kind of problem that is not mentioned here.

Please let me know about your unique problem in the comment box.

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8 thoughts on “Problems With Ice Maker In Samsung Refrigerator: Reasons And Solutions”

  1. Karen Schatzberg

    My icemaker flap is broken. My icemaker makes plenty of ice, but the rubber interior flap won’t open to release the ice. It is detached inside.

  2. My icemaker stopped working. I realized that
    there was frost accumulating so I defrosted the frost, however it would not reset but stayed in the off position. Any ideas on this problem?

  3. Where or what is white tube that I need to defrost after removing the ice bucket. Thank you for your guidance. This is the only step I have not tried besides the ASI 501 chalking.

  4. My Samsung refrigerator has the freezer on the bottom. My ice maker is working fine, but sometimes the ice is dropped into the drawer and not the ice bucket. The ice bucket never has a lot of ice in it. So what can I do to get the ice to drop only into the ice bucket?

  5. I have a 3 year old Samsung side by side. The ice maker started making a clicking noise. I investigated that the gear to push the ice of the tray was not pushing the other gear and just clicked over. When it was trying to push, I could add pressure to the arm and “sometimes” it would push the ice out. I called Samsung and they said; “that’s too bad. You have to pay for the fix”. I just bought an LG yesterday. The Samsung will move to garage as a beer fridge.

  6. After owning my Samsung French Door R/F for four+year the ice maker started freezing up and stopped working so I called repair. First visit the ice maker was defrosted and ice maker replaced. Second visit the icemaker was defrosted, flapper drop door tested and door ice maker gasket replaced. Third visit upgrade kit installed, new control board, ice maker and heated drip tube were installed. The fourth visit and I hope the last an ice block that was found blocking the air flow to and from the refrigerator was removed. So far so good the ice maker is now frost free and working fine.

    1. Generally, the process is as follows:

      Turn Off and Unplug the Ice Maker: Safety first. Make sure the ice maker is turned off and unplugged from the power source.

      Empty the Ice Bin: Remove any ice that is currently in the machine.

      Prepare the Cleaning Solution: If you have a specific cleaner and descaler for ice makers, follow the instructions on the label to prepare the solution. If you’re using a homemade solution, a common recipe is to mix equal parts of water and white vinegar.

      Add the Solution to the Water Reservoir: Pour the cleaning solution into the water reservoir of the ice maker. Make sure to follow the instructions for the amount of solution to use, which can vary based on the size of your machine.

      Run a Cleaning Cycle: Turn the ice maker back on and run a cleaning cycle. Some ice makers have a specific cleaning mode, while others may require you to run a few regular cycles with the cleaning solution.

      Drain the Solution: After the cleaning cycle, drain the cleaning solution from the machine. Your ice maker might have a drain plug for this purpose.

      Rinse Thoroughly: Refill the water reservoir with clean water and run a few cycles to rinse any remaining cleaning solution from the machine. You may need to do this several times to ensure all the cleaner and descaler is removed.

      Wipe Down the Machine: Use a clean cloth to wipe down the exterior and interior surfaces of the ice maker, including the ice bin.

      Reconnect and Restart: Once everything is clean and dry, plug the ice maker back in and restart it for normal ice production.

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